+DORA Ch. II Sec. I Art. 5 4.

DORA Ch. II Sec. I Art. 5 4.

4.   Members of the management body of the financial entity shall actively keep up to date with sufficient knowledge and skills to understand and assess ICT risk and its impact on the operations of the financial entity, including by following specific training on a regular basis, commensurate to the ICT risk being managed.

1. Overview

1.1 References

1.2 Identified Requirements

1.3 Related Standards

2. Identified Requirements

Requirements

3. Related Standards

Standards
NOREA Governance of ICT risk

The Management body shall take ultimate responsibility for effectively managing all ICT risks of the financial entity. As such, the management body periodically (e.g. annually) ensures:

  • Establish policies related to the availability, authenticity, integrity, and confidentiality of data, including the policy on arrangements with ICT third-party service providers (see control 2.1).
  • Define the roles, responsibilities and goverance arrangements for ICT related functions risk management (including those related to ICT third-party arrangements), including the continuous monitoring thereof.
  • Review the policy on arrangements with ICT third-party service providers and stay informed about third-party  arrangements, services provided, planned material changes regarding third- party service providers, and understand the impact of these changes on critical and important functions of the entity (including risk assessment results). 
NOREA Knowledge of the Management Body
The Management body shall ensure that it is kept up to date with sufficient knowledge and skills to understand and assess ICT risks and operations (e.g. through periodic trainings).
NOREA Digital Operational Resilience Strategy

The Management body shall set and approve the digital operational resilience strategy and periodically update when needed.

The digital operational resilience strategy  must:

  • Set out how the risk management framework will be implemented.
  • Elaborate on the alignment between the risk management framework and the business strategy and objectives.
  • Establish the ICT risk tolerance level (based on risk appetite) and the impact tolerance level for ICT disruptions.
  • Include clear security objectives, including Key Performance Indicators (KPIs) and risk metrics.
  • Elaborate on the ICT reference architecture and any changes needed to reach specific business objectives.
  • Outline the mechanisms in place to detect ICT-related incidents
  • Contain evidence to prove the current digital operational resilience situation (e.g. based on the number of major ICT-related incidents and the effectiveness of preventive measures.
  • Contain how the digital operational resilience testing is implemented (see controls under 19 and 20).
  • Outline the communication strategy in case of incidents (see 11.3)

The Management body shall allocate and review the budget required for resources to fulfill the digital operational resilience needs of the entity.

Ensure monitoring is arranged on the the effectiveness of the implementation of the digital operational resilience.
NOREA Business Continuity Oversight
The Management body reviews and approves periodically (e.g. annually) the ICT business continuity policy and the ICT response and recovery plans.
NOREA Audit Plan Approval and Review
The Management body reviews and approves periodically (e.g. annually) internal ICT audit plans, ICT audits, and material modifications to the audits.
SCF Statutory, Regulatory & Contractual Compliance

Description

Mechanisms exist to facilitate the identification and implementation of relevant statutory, regulatory and contractual controls.

Possible Solutions & Considerations

Micro-Small Business (<10 staff) / BLS Firm Size Classes 1-2

∙ SCF Security, Compliance & Resilience Management System (SCRMS)
∙ Governance, Risk and Compliance (GRC) solution (e.g., SCFConnect, SureCloud, Ostendio, SimpleRisk, Ignyte, ZenGRC, Galvanize, MetricStream, Archer, etc.)

Small Business (10-49 staff) / BLS Firm Size Classes 3-4

∙ SCF Security, Compliance & Resilience Management System (SCRMS)
∙ Governance, Risk and Compliance (GRC) solution (e.g., SCFConnect, SureCloud, Ostendio, SimpleRisk, Ignyte, ZenGRC, Galvanize, MetricStream, Archer, etc.)

Medium Business (50-249 staff) / BLS Firm Size Classes 5-6

∙ SCF Security, Compliance & Resilience Management System (SCRMS)
∙ Governance, Risk and Compliance (GRC) solution (e.g., SCFConnect, SureCloud, Ostendio, SimpleRisk, Ignyte, ZenGRC, Galvanize, MetricStream, Archer, etc.)
∙ Steering committee

Large Business (250-999 staff) / BLS Firm Size Classes 7-8

∙ SCF Security, Compliance & Resilience Management System (SCRMS)
∙ GRC solution (e.g., SCFConnect, Cyturus, SureCloud, SimpleRisk, Ignyte, ZenGRC, Galvanize, MetricStream, Archer, etc.)
∙ Steering committee

Enterprise (> 1,000 staff) / BLS Firm Size Class 9

∙ SCF Security, Compliance & Resilience Management System (SCRMS)
∙ GRC solution (e.g., SCFConnect, Cyturus, SureCloud, SimpleRisk, Ignyte, ZenGRC, Galvanize, MetricStream, Archer, etc.)
∙ Steering committee

SCR-CMM

Level 0 Not Performed

Practices are non-existent, based on the inability to demonstrate an implemented and operational capability. A reasonable person would conclude the control is not being performed.

Level 1 Performed Informally

Compliance (CPL) domain capabilities are ad hoc and inconsistent. Capability criteria associated with this control may include:
▪ Policies, standards & procedures associated with CPL domain capabilities provide limited coverage due to the depth and breadth of the existing documentation.
▪ Compliance management-related activities are decentralized (e.g., a localized/regionalized function) and uses non-standardized methods to implement secure, resilient and compliant practices.
▪ Compliance efforts are narrowly-limited to certain compliance requirements.
▪ IT and/or cybersecurity personnel use an informal process to govern statutory, regulatory and contractual compliance obligations.

Level 2 Planned Tracked

Compliance (CPL) capabilities are requirements-driven, but are not standardized across the entity (e.g., local/regional level consistency). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with CPL domain capabilities are formally documented and centrally-managed by the entity.
▪ Standardized Operating Procedures (SOP) associated with CPL domain capabilities are documented and maintained by process owners.
▪ IT and/or cybersecurity personnel work with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with CPL domain capabilities to address applicable statutory, regulatory and/or contractual requirements for Technology Assets, Applications, Services and/or Data (TAASD).
▪ Compliance management controls-related controls are primarily administrative and preventative in nature (e.g., policies, standards, procedures & guidelines).
▪ Compliance management may be a defined function (e.g., team or department) or assigned as an additional duty to existing IT and/or cybersecurity personnel.
▪ External compliance requirements for cybersecurity and data privacy are identified and documented, based on applicable laws, regulations and contractual obligations.
▪ IT and/or cybersecurity perform an informal annual review of existing compliance requirements and research evolving or new requirements.

Level 3 Well Defined

Compliance (CPL) capabilities are standardized across the entity for applicability to People, Processes, Technologies, Data and/or Facilities (PPTDF) to ensure consistency for Technology Assets, Applications, Services and/or Data (TAASD). Capability criteria associated with this control reasonably expect the following criteria to exist:
▪ Policies and standards associated with CPL domain capabilities are formally documented and centrally-managed by the entity's Governance, Risk & Compliance (GRC) team, or similar function.
▪ Standardized Operating Procedures (SOP) associated with CPL domain capabilities are well-documented and kept current by process owners.
▪ A Governance, Risk & Compliance (GRC) team, or similar function, is appropriately staffed and supported to implement and maintain CPL domain capabilities.
▪ Technology is leveraged to enhance the efficiency and accuracy of governance, risk management and compliance operations (e.g., GRC platform).
▪ The entity's Governance, Risk & Compliance (GRC) team, or similar function, works with business stakeholders and process owners to appropriately scope and reasonably implement cybersecurity and data protection controls associated with CPL domain capabilities to address Minimum Compliance Requirements (MCR) (e.g., applicable statutory, regulatory and/or contractual requirements) and Discretionary Security Requirements (DSR) (e.g., entity-required controls).
▪ An implemented and operational capability exists to facilitate the identification and implementation of relevant statutory, regulatory and contractual controls.

Level 4 Quantitatively Controlled

Utilize SCR-CMM Level 3 criteria definitions:
▪ There are no defined Level 4 criteria, since it is reasonable to assume a quantitatively-controlled process is not necessary to operationalize this control.
▪ While it may be possible to develop “metrics-driven” capabilities for this control, the criteria would be organization-specific to define.

Level 5 Continuously Improving

Utilize SCR-CMM Level 3 or Level 4 (if available) criteria definitions:
▪ There are no defined Level 5 criteria, since it is reasonable to assume a continuously-improving process is not necessary to operationalize this control.
▪ Level 5 capabilities should be considered “world-class” where the control builds on Level 4 capabilities, but are continuously improving through Artificial Intelligence (AI) and/or Machine Learning (ML) technologies.
▪ While it may be possible to develop responsive capabilities for this control through the use of AI and/or ML technologies, the criteria would be organization-specific to define.
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